Skip to content

Good practices

Short description of good practices and relevant database

The art of management always needs previous examples, good as well as bad ones, so managers can improve their knowledge and create new approaches, new examples. Even disruptive management innovations require previous experiences as a reference. In Heritage Management, we can find the same demand; heritage managers, a new growing profession, need to have guide examples.

The art of management always needs previous examples, good as well as bad ones, so managers can improve their knowledge and create new approaches, new examples. Even disruptive management innovations require previous experiences as a reference. In Heritage Management, we can find the same demand; heritage managers, a new growing profession, need to have guide examples.

The Cost Action TD1406 working group 1 (WG1) has the purpose of defining the Framework of intelligent management of Heritage Buildings (HBs). In that respect, we have decided to start with collection of innovative experiences that could be included in that concept. Specifically, the Framework aims to collect, classify and offer information about good and sound experiences on restoration, preservation and management of HBs.

To fulfil this mission, we tried to find databases with relevant “best practices” but we found out that there are only few attempts to collect best experiences and in this case the examples are partial as they don´t sought all the aspect we think that should be included. Therefore, we took some decisions: first, we have to identify and collect examples of good practices and forget the concept of best practices as it implies subjective aspects we cannot afford; second, we have to prepare a database to upload the information given by volunteer experts on heritage and third, we have to collect management experiences showing some aspects that should be included as examples of good practices.

With the intention of define Framework of intelligent management of Heritage Buildings, few important aspects should be remembered and taken into account: (i) intelligent management of HBs is based in preventive conservation plans, it is supported by technology and it must engage citizens on the management processes and benefits; (ii) sustainability is fundamental and adaptive reuse of cultural HBs should be considered, so it is necessary to understand the social return of investment and promote the raising of new cultural or creative companies; (iii) HBs are needed elements to foster education, social integration and can help to innovate technology and management, thus good communication plans must be implemented; (IV) the use of HBs must protect the significance and historic or artistic values and respect the carrying capacity.

 

First version of the database with good practices in intelligent management of HBs

The first version of the database which should enable the collection of relevant good practices related to the intelligent management of Heritage Buildings was prepared having in mind a couple of fundamental requirements - to keep it simple and practical. The main aim and the idea supporting this activity was to have a substantial number of listed HBs with some basic information including general facts, information related to preparation and documentation of the specific HB, its economic aspects, facts related to its use and management. The informants must be experts on heritage that can offer representative examples useful for others in different countries.

The criteria to evaluate a good practice on heritage buildings management was grouped in three thematic sections with different subsections:

  • Section A: Preparation of the HB - aspects related to documentation, preventive conservation, restoration and put in use
  • Section B: Economic Aspects - aspects related to financial resources, economical exploitation and promotion
  • Section C: Use & Management - matters referred to management of interiors or participation and social impact

Final version of the database with good practices in intelligent management of HBs

Database structure

To upload the information given by volunteer experts on heritage and to prepare the database with relevant good practices in intelligent management of Heritage Buildings (HBs), a questionnaire was designed. The data collected through the questionnaire is divided in four thematic sections.

First part is focused on the main identifying features of the HB like the type of building, its condition, location, level of protection and similar information that helps to uniquely identify the HB.

Second part is related to the scientific knowledge related to the HB. This includes various research data (for example structural analysis, archaeological excavation, spatial context analysis and the like), detailed description of the HB and documentation regarding any conservation or restoration actions. Users can select what data is available for the specific HB and also upload the link to the document.

Third part refers to the management of the HB. Data saved in this part describes different available financial resources for the HB, its potential economic benefits, presentation and promotion. Data is entered as a series of Yes/No choices and a value range from 1 to 5.

Last part of the database contains the information regarding the use and social impact of the HB including data about various indoor and outdoor facilities and user experience during the visit (for example opening hours, level of comfort, immediate surroundings, etc.).